General Data Protection Regulation (GDPR)
Last updated: August 14, 2024.

This General Data Protection Regulation disclosure page (“Disclosure”) supplements the Softgoods Privacy Notice and is effective as of July 1, 2023. The Softgoods Privacy Notice describes the personal information that we collect, the sources from which we collect it, the purposes for which we use it, the limited circumstances under which we share personal information, and with whom we share it. These additional disclosures are required by the General Data Protection Regulation:


Softgoods is part of Signal One Digital LLC. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

Topics:
  1. What data do we collect?
  2. How do we collect your data?
  3. How will we use your data?
  4. How do we store your data?
  5. Marketing
  6. What are your data protection rights?
  7. What are cookies?
  8. How do we use cookies?
  9. What types of cookies do we use?
  10. How to manage your cookies
  11. Privacy policies of other websites
  12. Changes to our privacy policy
  13. How to contact us
  14. How to contact the appropriate authorities
What data do we collect?

Softgoods collects the following data:

  1. Personal identification information (Email address, IP address)
How do we collect your data?

You directly provide Softgoods with most of the data we collect. We collect data and process data when you:

  1. Register online or place an order for any of our products or services.
  2. Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  3. Use or view our website via your browser’s cookies.

Softgoods may also receive your data indirectly from the following sources:

  1. 3rd party analytical platforms (such as Firebase).
How will we use your data?

Softgoods collects your data so that we can:

  1. Process your order and manage your account.
How do we store your data?

Your personal data may be transferred to, and stored at, a destination outside the European Economic Area (EEA). We ensure that such transfers are subject to appropriate safeguards, such as the Standard Contractual Clauses approved by the European Commission.

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed, altered, or disclosed in an unauthorized way. Access to your personal data is limited to those employees, agents, contractors, and other third parties who have a business need to know.

We will only retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.


Marketing

Softgoods would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Softgoods from contacting you for marketing purposes or giving your data to other members of the Signal One Digital LLC.


What are your data protection rights?

Softgoods would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  1. The right to access – You have the right to request Softgoods for copies of your personal data. We may charge you a small fee for this service.
  2. The right to rectification – You have the right to request that Softgoods correct any information you believe is inaccurate. You also have the right to request Softgoods to complete the information you believe is incomplete.
  3. The right to erasure – You have the right to request that Softgoods erase your personal data, under certain conditions.
  4. The right to restrict processing – You have the right to request that Softgoods restrict the processing of your personal data, under certain conditions.
  5. The right to object to processing – You have the right to object to Softgoods processing of your personal data, under certain conditions.
  6. The right to data portability – You have the right to request that Softgoods transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: contact@softgoods.app


Or write to us:

Signal One Digital, LLC
815 Brazos Street, Suite 500
Austin, TX 78701-2509


Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.


How do we use cookies?

Softgoods uses cookies in a range of ways to improve your experience on our website, including:


  1. Keeping you signed in
  2. Understanding how you use our website
What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:


  1. Functionality – Softgoods uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  2. Advertising – Softgoods uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Softgoods sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.


Privacy policies of other websites

The Softgoods website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.


Changes to our privacy policy

Softgoods keeps its privacy policy under regular review and places any updates on this web page. The date this privacy policy was last updated is on the top of this page.


How to contact us

If you have any questions about Softgoods privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.


Email us at: contact@softgoods.app

Or write to us at:

Signal One Digital, LLC
815 Brazos Street, Suite 500
Austin, TX 78701-2509


How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Softgoods has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.


Email us at: contact@softgoods.app


Or write to us at:

Signal One Digital, LLC
815 Brazos Street, Suite 500
Austin, TX 78701-2509